Terms of Service

1. About These Terms

These Terms of Service govern your use of the I Ching Tree website, accounts, free I Ching readings, and paid Personalized Four Pillars Reading service. I Ching Tree is operated by an independent individual business owner. In these terms, “I Ching Tree,” “we,” “us,” and “our” refer to that operator.

By using the service, creating an account, submitting a reading request, or purchasing a Personalized Four Pillars Reading, you agree to these terms, our Privacy Policy, Refund Policy, and Reading Boundaries. If you do not agree, do not use the service.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the service. The service is not intended for children.

3. What We Provide

I Ching Tree provides:

• A limited free personal I Ching reading, prepared in response to one focused question and two numbers selected by the user.
• A paid Personalized Four Pillars Reading, prepared individually from complete and accurate birth information and one selected focus area using traditional BaZi (Four Pillars) concepts.

Readings are personalized digital content prepared by a person and delivered privately by email. They are provided for personal reflection and cultural interest only. They are not software-generated reports, do not predict future events or guarantee outcomes, and are not professional services.

4. Free I Ching Reading

The free reading is subject to account eligibility, daily availability, and the limits displayed when the request is submitted. Unless otherwise stated on the website, eligibility is limited to one free reading per account every 30 days.

Submitting a request does not guarantee acceptance. We may decline requests that are incomplete, abusive, outside our Reading Boundaries, or beyond current capacity. No payment is collected for a free reading.

5. Personalized Four Pillars Reading

The paid service is one-time, personalized digital content prepared specifically for the customer by a human reader using traditional BaZi (Four Pillars) concepts. The current offer includes:

• A personal interpretation based on the accurate birth date, exact local birth time, and city and country of birth supplied by you.
• Reflective coverage of personality and personal themes, relationships and marriage, career and work, the customer’s current life stage, and traditional color associations within the Four Pillars framework.
• Additional depth in one focus area selected by you.
• Delivery in English in the body of a private email.
• One follow-up reply for clarification, provided the clarification email is sent within seven calendar days after delivery and does not introduce a new topic.

The service does not include a public chart, technical BaZi structure, automated report, unlimited follow-up, a new topic, or guaranteed predictions.

6. Information You Must Provide

You must provide complete and accurate information, including an accurate date of birth, exact local time of birth, city and country of birth, and one main focus area. If your focus is relationships or marriage, current relationship status may also be required.

An exact birth time is required. If your birth time is unknown or uncertain, do not purchase the service. You are responsible for checking the information before submitting it. Inaccurate or incomplete information may reduce the usefulness of the reading, delay delivery, or make the request impossible to complete.

7. Price and Payment

The Personalized Four Pillars Reading is currently offered for US$128 as a one-time payment. It is not a subscription and does not renew automatically. The price shown on the website and at checkout applies to the order. Applicable VAT, sales tax, or other indirect tax, if any, is calculated and displayed at checkout.

Paid transactions are completed through Subotiz. The checkout identifies the applicable seller and payment-processing entities and presents the transaction terms that apply. By completing checkout, you agree to the Subotiz Terms of Service, the terms displayed at checkout, and the terms of any payment partner identified there.

I Ching Tree remains responsible for preparing, delivering, and supporting the purchased reading. Subotiz and its payment partners do not prepare, review, or endorse the reading.

8. Starting the Personalized Service

I Ching Tree may begin preparing the personalized reading after successful payment and receipt of all required, complete, and usable information. Nothing in these terms excludes a consumer right that cannot lawfully be waived.

9. Delivery

The reading will normally be delivered within five business days after both successful payment and complete, usable birth information have been received. The confirmation page or email may state the latest delivery date.

Business days exclude Saturdays, Sundays, and public holidays observed by the operator. Delivery is made to the email address associated with the order. You are responsible for providing a working email address and checking spam or filtered folders.

If information is missing or requires clarification, the delivery period begins only after the required information has been received. We will contact you using the order email where reasonably possible.

10. Accounts and Communications

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account. Notify us promptly if you suspect unauthorized access.

You agree that we may send transactional emails reasonably needed to operate the service, including verification, security, order, delivery, clarification, and support messages. These are not marketing subscriptions.

11. Acceptable Use

You must not:

• Break applicable law or infringe another person’s rights.
• Submit content involving abuse, exploitation, stalking, surveillance, explicit sexual content, illegal activity, self-harm instructions, or attempts to expose another person’s private behavior.
• Seek medical diagnosis, legal advice, investment instructions, gambling outcomes, emergency assistance, or guaranteed predictions through the service.
• Submit malware, interfere with the website, bypass service limits, create duplicate accounts to obtain extra free readings, or attempt unauthorized access.
• Harass the operator, support providers, or other users.
• Copy, resell, publish, scrape, or commercially exploit the service or a reading without permission.

Additional topic restrictions appear in our Reading Boundaries.

12. Personal Reflection Only

Readings are interpretive and subjective. They are not predictions of future events and are not medical, mental-health, legal, financial, investment, safety, or other professional advice. They do not diagnose conditions, verify facts about another person, or replace qualified professional or emergency assistance.

You remain responsible for your decisions and should seek a qualified professional where appropriate. If you or another person may be in immediate danger, contact local emergency services rather than using this service.

13. No Guaranteed Outcome

We do not promise that a reading will match your expectations or produce a particular personal, relationship, career, financial, or other result. Disagreement with an interpretation does not by itself mean that the service was not delivered as described.

14. Your Submissions

You retain any rights you have in information you submit. You give I Ching Tree a limited permission to access, store, use, and reproduce that information only as reasonably necessary to provide, secure, support, and document the requested service and comply with law.

You confirm that you have the right to submit the information and that it does not unlawfully violate another person’s privacy or rights. Our handling of personal information is described in the Privacy Policy.

15. Intellectual Property and Personal Use

The website, brand, original text, design, and service materials are owned by or licensed to I Ching Tree and are protected by applicable intellectual-property laws.

After full payment, you may keep and use your delivered reading for your own personal, non-commercial purposes. You may not resell it, publish it as a competing product, remove ownership notices, or claim that you created the service materials.

16. Refusal, Suspension, and Termination

We may decline a request, suspend an account, or restrict access where reasonably necessary because of incomplete or inaccurate information, violation of these terms or the Reading Boundaries, fraud, payment disputes, abuse, security risk, legal obligations, or service capacity.

You may stop using the service or request account deletion by contacting us. Account deletion does not cancel payment, record-retention, fraud-prevention, or other legal obligations that already apply.

17. Availability and Changes to the Service

We may maintain, update, limit, or discontinue parts of the website or free service. We do not guarantee uninterrupted access. A confirmed paid order remains subject to the product description, delivery commitment, and mandatory consumer rights applicable when the purchase was made.

18. Disclaimers and Limitation of Liability

To the extent permitted by law, the website and readings are provided without guarantees beyond the express commitments in these terms. I Ching Tree is not liable for indirect, incidental, special, consequential, or punitive loss arising from reliance on a reading or inability to access the website.

Nothing in these terms excludes liability or consumer remedies that cannot lawfully be excluded or limited. Where liability may lawfully be limited, I Ching Tree’s total liability arising from a paid reading will not exceed the amount paid for that reading.

19. Governing Rules and Disputes

These terms are governed by the laws applicable to the individual operator, without depriving consumers of mandatory protections available in their country of residence. Before beginning formal proceedings, please contact us so that we can try to resolve the issue directly. Subotiz’s terms and the terms displayed at checkout separately govern checkout, payment processing, invoices, disputes, and related transaction services.

20. Changes to These Terms

We may update these terms to reflect changes in the service, providers, or legal requirements. The “Last updated” date identifies the current version. Material changes will apply prospectively and, where required, will be communicated by additional notice.

21. Contact

Questions about these terms, delivery, or an order may be sent to hello@ichingtree.com.